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Terms & Conditions

This web site is owned and operated by Pacific GSM Limited.

Pacific GSM Limited makes every effort to ensure that the information provided on its website is accurate. However, Pacific GSM Limited cannot guarantee this, and accepts no liability for any information or advice given via its website. Pacific GSM Limited will not be responsible for any damages incurred as a result of the content or use of this web site.

This website is made available for public viewing on the basis that Pacific GSM Limited exclude to the extend lawfully permitted all liability whatsoever for any loss or damage however arising out of use of this website or reliance upon the contend of this website.

For information about the way Pacific GSM Limited obtains and uses your company/personal data, please refer to our privacy policy.

To make a purchase from the Pacific GSM online shop, you must be 18 years of age or over, or if you are under 18 years of age, you must have your parent’s or guardian's consent to make the purchase.

Where Products are listed on Pacific GSM online shop with an incorrect price or with incorrect information, we reserve the right to cancel any order for those Products (regardless of whether you have made payment for that order). Where you have already made payment for an order that is subsequently cancelled by us, we will refund the amount paid by you in relation to that order.

Free 2 Degrees SIM card with $20 credit offer available only for New Zealand customer, exclude trade and wholesale sales. Trade and wholesale customers will receive only 2 Degrees SIM card.

Products displayed on Pacific GSM Limited online shop, and their prices, are subject to change without notice.



The GSM and 3G devices is reliant on adequate GSM mobile coverage.  In the event of inadequate or no GSM coverage, Pacific GSM Limited cannot be held liable for any damages.

The GSM and 3G devices was tested with SIM cards provided by “Vodafone Global”. Pacific GSM Limited cannot be held liable for any malfunction with the use of other SIM cards. On the other hand, the Pacific GSM will always try to resolve any problem you have with other SIM card's providers.

All products purchased from Pacific GSM come with a manufacturer's warranty. Your tax invoice or receipt is your proof of purchase for any warranty claim.

Our guarantee is offered on all products that have been used in the manner for which they were intended, and does not apply to any products that have been misused or abused in any way.

Products must be installed and cared for in line with our installation instructions and local laws.
The guarantee covers products in domestic use by the consumer and commercial or business use. In the unlikely event the product fails within the guarantee period, we offer a free replacement or replacement part (or nearest equivalent). Liability is limited to individual products and does not cover consequential loss or damage on installation. Pacific GSM will make final decision on whether the fault is due to misuse, abuse or failing to maintain the item OR is a legitimate warranty claim.


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